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Warranty Eligibility Verification

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軌道訂單

Product Info

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More diagnostics are required to troubleshoot this issue before a replacement can be issued. Please submit a ticket request or save time by using our mobile app with a technical scan.

Please reference error code:

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A replacement is required, please contact Secretlab Support for warranty replacements.

This is a newly launched product that requires further diagnostics and troubleshooting, please submit a ticket here or save time by using our mobile app with a technical scan.

Please reference error code: TS-001

CREATE TICKET
Qualify for Repalcement

This Controller is qualified for a replacement. Total processing time takes up to 5 business days and shipment take up to 10 business days following fulfilment.

Out of Warranty.

It appears you are out of warranty, so your order has been submitted for review and for assessment. Our warranty team will follow up with a discount offer shortly (Please allow up to 5 business days for this step)

Please enter your contact information. *All required fields must be completed

If you have used the Nanoleaf App, please provide the email address linked to that account.
Street Address
Apartment, Suite
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Diagnostics are Required.

More diagnostics are required to troubleshoot this issue before a replacement can be issued. Please submit a ticket request or save time by using our mobile app with a technical scan.

Please reference error code:

CREATE TICKET

If you have an issue with another product, please click on the button below.

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軌道訂單

找不到信息

我們無法根據提供的訂單號碼找到資訊。請再次檢查您的訂單號碼。

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