Buy Direct from Nanoleaf with these Great Benefits
Ordering from the Nanoleaf Shop
SHIPPING CHARGES
The Nanoleaf Shop Global offers shipping on orders delivered to Hong Kong addresses.
Orders outside Hong Kong: Competitive, weight-based rates for all orders shipped outside of Hong Kong, quoted during checkout. On occasion, promotional offers, coupons, discount codes, or redeemed points may be applied to qualify for free shipping.
If expedited shipping options are available for your region, they will be displayed at checkout for an additional fee. We do not mark up shipping costs. What you see is what we pay to ship your order.
Orders ship from Orders ship from Kwai Chung (葵涌), Hong Kong, with a typical fulfillment time of 1–3 business days, followed by delivery within 4–10 business days.
You can track your order by logging into your account or by clicking the Track Order link in your shipment notification email. You may also track your order by entering your Order ID on our tracking page.
Please note that our partner warehouses operate Monday through Friday, and all shipping and delivery estimates are provided in business days.
Sales and Special Offers
Because we love you so much, we often run sales and promotions on the Nanoleaf Shop =) But, it's not possible to combine discounts and offers (a coupon for free shipping is considered an offer)... we have to pay for the parts and people that go into making these special products and getting them to your doorstep. Please also note that all promotional offers are while supplies last, and raincheques will not be offered. Discount codes might not be accepted during special promotions that already feature heavy discounting (like Black Friday), and the Nanoleaf Essentials series is excluded from special offers and general promotions. Sorry!
Single Use Discount Codes
Sometimes you'll get a single use discount code for a purchase on the Nanoleaf Shop, usually because you've been super nice to us =) you lucky duck! But, same deal... it's not possible to combine this code with another promotion or offer on the Nanoleaf Shop that uses a discount code.
We try our best to make this a seamless experience for you, but please be patient—it takes time for returned items to be shipped to us and inspected. It can take 14 to 21 days before a refund is issued and posts to your account.
You can learn more about our returns policy and warranty.
