ON ALL ITEMS
My shipment got delayed more than a month even though I paid the most expensive shipping. The customer support wanted to refund me only a quarter of my shipping fee as well after so much back and forth. So sad to see big companies like this be very stingy towards returning customers
We are sincerely sorry for this trouble! This is the last thing we want our customers to experience! We understand and we can definitely look into getting that shipping fee for you. Is there a way you can reach us back though our Support Team, or any of our Social Media or via our Helpdesk? We are looking forward to hearing back from you!