The Nanoleaf Shop offers flat rate shipping in most regions of the world and weight-based regions in others. We carefully review rates provided by our logistics partners to ensure that we're offering you the best shipping rates that we can. Shipping costs are based on weight, with Nanoleaf paying half of the cost. So... the true cost to ship your order was double what you paid =)
To get the best shipping rates, make sure that you're shopping from the Nanoleaf Shop closest to where your order is being delivered. Currently, we have storefronts in these regions:
Canada (payments are in $ CAD):
United States + Americas (payments are in $ USD):
Europe Union + EEA (payments are in €EUR):
United Kingdom (payments are in £GBP):
Australia + New Zealand (payments are in $ AUD, opening Q3 2019):
Everywhere Else (payments are in $ USD or local currency as indicated and available):
To track your order, open your original order confirmation email and click the button that says 'Track Order Status' or click the link in your shipping notification email. If you didn't receive either of these, please email us at email@example.com and we'll be happy to look up your tracking number for you.
Your order ships from Hong Kong and will arrive in 10-14 days. Please note that import duties and taxes may be collected by the courier. Paying these costs are your responsibility. Want to avoid paying the import duties and taxes at the door? Order from the Nanoleaf Shop Canada or the Nanoleaf Shop USA.
Your order ships from Hong Kong and will arrive in 10-14 days. Please note that import duties and VAT will be collected by the courier. Paying these costs are your responsibility. Please note that due to changing customs rules, we are no longer able to ship to Saudi Arabia. Please visit SACO Group to find a local retailer.
We are currently unable to ship to the Russian Federation. Please visit http://mtflight-shop.com/catalog/aurora-umnyj-svet or https://di-house.ru/store/search?text=nanoleaf to order from our distributor partner in the motherland.
SOUTH-EAST ASIA / JAPAC
Your order ships from Hong Kong and will arrive in 5-7 days. Please note that import duties and VAT will be collected by the courier. Paying these costs are your responsibility.
Shipping costs for all countries in Asia are based on weight.