Customer Support

Qualify for Replacement

This Controller is qualified for a replacement. Total processing time takes up to 5 business days and shipment take up to 10 business days following fulfillment.

Out of Warranty.

It appears you are out of warranty, so your order has been submitted for review and for assessment. Our warranty team will follow up with a discount offer shortly (Please allow up to 5 business days for this step)

Please enter your contact information. *All required fields must be completed

First Name*

Last Name*

Email*

If you have used the Nanoleaf App, please provide the email address linked to that account.

Phone*

Address Line 1*

Street Address

Address Line 2 (Optional)

Apartment, Suite

City*

Province/State*

ZIP/Postal Code*

Country/Region*

Taxpayer ID / Personal Customs Code (Optional)i

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Diagnostics are Required.

More diagnostics are required to troubleshoot this issue before a replacement can be issued. Please submit a ticket request or save time by using our mobile app with a technical scan.

Please reference error code:

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Qualify for Replacement

This Controller is qualified for areplacement. Total processing time takesup to 5 business days and shipment takeup to 10 business days following fulfillment.
We have received your product and contact information

Out of Warranty.

It appears you are out of warranty, so your order has been submitted for reviewand for assessment. Our warranty teamwill follow up with a discount offer shortly(Please allow up to 5 business days forthis step)
We have received your product and contact information.

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Product & Order Support