ON ALL ITEMS
I use my nanoleaf every day and when the original controller packed in I was a bit sad, but I was saved when I contact the nanoleaf help desk over new years eve and to get a response over the new year came as a surprise, a nice surprise, long story short a new controller was sent out although sadly with Evri the slowest and most unreliable delivery company ever..so had a bit of a longer wait, but eventually it showed up connected without any issue and my life was colourful once more..I love nanoleaf and would love to get more one day.
Easy to set up and configure. As expected, this was a replacement controller under warranty, hassle free, brilliant communications, speedy delivery, great company to deal with. Don't cheap out with other similar products, you will get what you pay for, and NANOLEAF IS WORTH EVERY £.
I posted a review back before Christmas to call out that despite a responsive customer services team when I installed the replacement controllers I couldn't get the panels working again, no matter what I did, so it was disappointing. Since coming back I decided to rename my network removing a hyphen, and reconnect every network devices in my home (yes a pain), and yes all my nanoleaf equipment works perfectly again with Homekit. So it works. The product is fantastic. I'm pretty pleased and will look to expand my set up. Thanks
Changing the controller for free when it had issues was a big surprise for me.
My controller packed up on my Nanoleaf Shapes and got another sent out. Speedy delivery and excellent customer service.