ON ALL ITEMS
fine and easily setup
Product build quality is up to my expectation. However, this lightstrip does not support dynamic effect which is a shame when placed next to my Nanoleaf light panels.
Nanoleaf Essentials | Lightstrips
Set up was quite easy but after using it for two weeks. It suddenly stopped connecting to Nanoleaf app or home kit. Sent email request for help but no response.
Hello Perran! Thank you for your feedback. Our apologies for the experience. We would love to make this right for you. Please follow up your support ticket at http://nanoleaf.me/hello and we’ll notify the team to get back to you as soon as possible.
I received a faulty unit . And no matter how many times i email i get no reply.
Hey Albert! We’re really sorry to hear about your experience and the inconvenience this has caused you. This is definitely not on par with our standards. If you could drop our support team a quick message at http://nanoleaf.me/hello we’ll do our best to get this resolved for you as soon as possible.